To ensure equal availability for all clients and respect travel scheduling for in-home sessions, I politely ask for clear communication if you need to cancel or reschedule a session.
24-Hour Notice
Late Cancellations
Unforeseen circumstances
Please notify me at least 24 hours before your appointment if you need to reschedule or cancel for a full refund.
Cancellations requested within 24 hours of your start time may incur a 50% session charge.
In cases of sudden illness or emergency, reach out as soon as possible so we can arrange a compassionate reschedule option.
For Mobile Sessions
Coverage & Mileage
Space & Atmosphere
Arrival & Setup
Complimentary travel is included for homes within 15 miles of Malvern, Worcestershire. Visits farther than 15 miles will have an added travel fee of 25p per mile applied to the distance travelled beyond 15 miles of my starting point.
Please ensure a quiet, room with enough floor space to set up a portable massage couch. A warm, peaceful room free from interruptions creates the optimal setting.
Please ensure dedicated driveway or close street parking is available. Arrival occurs 15 minutes prior to your start time to unload equipment and settle into your home calmly..
Questions about your upcoming session?
If you have specific travel requirements or need to clarify details before booking, feel free to reach out.